Shipping Policy

JewLo’s Gifts & More

At JewLo’s Gifts & More, we take pride in delivering your items with care, accuracy, and efficiency. Below is our clear and friendly guide to how shipping works for both standard and custom‑made orders.

Processing Times

Non‑Custom Items

Most ready‑made items are processed and shipped within 24–72 hours after your order is placed.

Custom‑Made Items

Personalized and custom‑requested orders require additional time for design, crafting, and quality checks.

Processing time is typically 4–6 days, and often sooner depending on the complexity of your request.

Shipping Times

Once your order has shipped, delivery usually takes:

• 3–7 business days within the United States

• International delivery times vary by location and carrier

• Delays may occur due to weather, holidays, or carrier issues

You will receive a shipping confirmation email with your tracking number as soon as your order is on the way.

Shipping Locations

We proudly ship worldwide.

Tracking Your Order

A tracking number will be emailed to you once your order ships.

If your tracking number isn’t updating right away, please allow time for the carrier to scan and activate the shipment in their system.

Incorrect Shipping Address

If you entered the wrong address, please contact us within 48 hours.

We will do our best to update it before your order ships, but changes cannot be guaranteed once processing has begun.

Lost, Delayed, or Stolen Packages

Once a package is marked as delivered by the carrier, we are unable to replace or refund items that are lost or stolen.

If your package is delayed or missing, please contact the carrier directly with your tracking number for assistance.

Customs, Duties & International Fees

International orders may be subject to customs fees, taxes, or import duties.

These charges are the responsibility of the customer and vary by country.

Questions?

We’re here to help.

If you have any concerns about your order or shipping status, please reach out to us anytime.